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A new Banking Code has been launched by the British Bankers' Association, warning that if you don't protect your PCs, you could be held liable for any losses incurred through online fraud. It had to happen. Sneak's colleagues have been predicting for a while that the natural conclusion of the banks rolling out two factor authentication and free AV for their customers is that they would begin to shift liability away from themselves.
The Code also helpfully suggests tips to protect oneself when venturing into the wild west of the web. One hint is to type any banking urls directly into the toolbar rather than click through to sites via potentially dodgy links. Um, which is fine, unless you suffer from that common male affliction known as sausage fingers. The surest way to end up at a phishing site is by trying to using ones porky digits to try and type an address in manually, Sneak reckons.




BBA here. This is not a new provision in the Banking Code - it was in the 2005 version as well. Importantly the burden of proof will always lie with the bank to prove the customer has behaved unreasonably or fraudulently. Banks and building societies are serious about protecting online banking users. Some offer assurances above and beyond what's in the Banking Code; some offer to provide antivirus software; all have invested heavily in online security. The new Banking Code does nothing to change this commitment.
Posted by Brian Mairs | April 21, 2008 4:33 PM