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Dell's IdeaStorm is a tepid tornado
Sneak has been wading through the witless wisdom of crowds on display at Dell’s IdeaStorm, a kind of chimera created by splicing a blatant copy of Digg with a blatant copy of the Halfbakery. The concept is for Dell to get some market research and new product brainstorming done for free, by allowing customers to suggest their half-baked ideas for new products or services, and then letting the users digg (sorry, vote to promote) the best suggestions. That’s the concept - the dreary reality is countless suggestions that Dell should offer pre-installed open source software (as if nobody at Dell had ever heard of Linux).
So far, the best idea Sneak has seen is a suggestion that the IdeaStorm site should allow visitors to nix as well as endorse existing suggestions. A moderator wouldn’t hurt either.
Then again, maybe there is a moderator, and their job is not to remove the dross and highlight the gems, but the reverse. After all, if a punter were to suggest something truly groundbreaking, would you leave the idea up there for all to see, or grab it, hide it and send it hotfoot to your labs?




By opening itself fully to the Blogging community within the Dell brand it now has a direct responsibility to act on the wishes – what do you do though when these may not be within the companies strategy - in this case the request for open source.
http://onehandshake.blogspot.com/2007/03/ideastorm-sinking-dells-ship.html
Posted by trevor attridge | March 1, 2007 4:06 PM